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FAQ
Q1. How to know more about your goods and company ?
A1. Welcome to contact us directly by Trademanager Whatsapp or Wechat, we will reply immediately.
or send us inquiry and email are welcome too.
Q2. If can supply high resolution pictures for reference ?
A2. Of course, we are happy to supply original photos or videos for your reference.
Q3. How can we know your quality of products ?
A3. We only supply high quality goods base on reasonable price,
you can test our samples in advance,
will supply the certificates and some QC documents if need.
Q4. If you supply free samples ?
A4. Yes, free samples are available, but you need pay the shipping cost,
we will reduce the samples'shipping cost when your first order are more than 5000USD.
Q5. Can you offer OEM/ODM service ?
A5. Yes, we have rich experience on print logo on the products.
Q6. Can you design package at our style ?
A6. Of course, we have rich experience on it too.
Q7. What is the delivery time for your product?
A7. It depends on your order quantity, for sample order usually 1-3 days, for official order usually 7-10 days.
Q8. Which kinds of payment at your company ?
A8. L/C, T/T, Western Union, Paypal,Trade assurance and so on.
Q9. Whick kinds of shipping way you can offer ?
A9. We usually do our best to provide the best efficient and economical shipping way for our clients,
like ship by UPS,FEDEX,DHL,TNT,EMS (after payment we will send out goods and give you tracking number)
we can arrange ocean shipping or air transport as your require too
if you have forwarder agent in our China, we like to send goods to your agent or let they pick up from our warehouse
Q10. How about your warranty ?
A10. We provide full 12 months warranty for our products.
A1. Welcome to contact us directly by Trademanager Whatsapp or Wechat, we will reply immediately.
or send us inquiry and email are welcome too.
Q2. If can supply high resolution pictures for reference ?
A2. Of course, we are happy to supply original photos or videos for your reference.
Q3. How can we know your quality of products ?
A3. We only supply high quality goods base on reasonable price,
you can test our samples in advance,
will supply the certificates and some QC documents if need.
Q4. If you supply free samples ?
A4. Yes, free samples are available, but you need pay the shipping cost,
we will reduce the samples'shipping cost when your first order are more than 5000USD.
Q5. Can you offer OEM/ODM service ?
A5. Yes, we have rich experience on print logo on the products.
Q6. Can you design package at our style ?
A6. Of course, we have rich experience on it too.
Q7. What is the delivery time for your product?
A7. It depends on your order quantity, for sample order usually 1-3 days, for official order usually 7-10 days.
Q8. Which kinds of payment at your company ?
A8. L/C, T/T, Western Union, Paypal,Trade assurance and so on.
Q9. Whick kinds of shipping way you can offer ?
A9. We usually do our best to provide the best efficient and economical shipping way for our clients,
like ship by UPS,FEDEX,DHL,TNT,EMS (after payment we will send out goods and give you tracking number)
we can arrange ocean shipping or air transport as your require too
if you have forwarder agent in our China, we like to send goods to your agent or let they pick up from our warehouse
Q10. How about your warranty ?
A10. We provide full 12 months warranty for our products.